Questions, answered
The things people ask us most, about ordering, shipping, caring for a saree, and the weaves themselves. If yours is not here, write to us and we will help.
Ordering
How do I place an order?
Add a saree to your bag and check out. You can pay by UPI, card, netbanking, or cash on delivery.
Do you make sarees to order?
Some pieces are woven to order and are marked as made to order on the product page. These take a little longer, and because they are woven for you they cannot be returned.
Can I see a saree before I buy?
For a wedding or a full trousseau you can sit with Geena, in person or on a call, and plan the set together. Write to us with the date you are shopping for and we will find a time.
Shipping and returns
How much is shipping?
Orders above ₹2,999 ship free across India. Below that, a flat fee is added at checkout.
How long will my order take?
You will get a tracking link once your order is on its way. For an estimate to your pincode, write to us.
What is your returns policy?
You have seven days from the day it arrives to return a saree, as long as it is unworn with its tags on. Made to order pieces cannot be returned.
How do I start a return?
Write to us to start a return and we will take you through it.
Care
How do I wash a silk saree?
Dry clean the good pieces and let the silk rest between wears. Keep zari away from perfume and damp.
How should I store my sarees?
Fold them in cotton or muslin, never plastic. Refold along a different line every few months so the silk does not crease in one place, and air a saree once a season out of direct sun.
How do I drape it?
We include a short guide with every order. If you are new to it, start with a lighter weave that holds a pleat, like Chanderi.
The weaves
Are your sarees handloom?
We sell both handloom and powerloom, and each product page says which it is. We would rather tell you plainly than blur the line.
Where do the sarees come from?
From weavers in Kanchipuram, Varanasi, Chanderi, and other weaving towns. We buy direct from the weavers where we can, and we pay for the piece.
What is zari?
Zari is the metallic thread woven into the border and pallu. Keep it away from perfume and damp and it will hold its shine for years.